Comments & Reviews
Thank you for saying thank you! It really does put a spring in our step.
Here’s a selection of the emails & social media comments we receive on a weekly basis which should give you a fair and non bias account of what you can expect from the Little Dog.
6th October 2018
I spoke to Katie Fri morning at about 10.00 and ordered 10 x “Remembering the Cat” and 10 x “Remembering the Dog” as a few friends/relatives have had pets die over the last 3 weeks.
The cards arrived today – very efficient.
More importantly, I asked Katie if she could send one of the dog cards to my niece in Manchester who’s 14 year old Labrador Ben died on Thu.
She said she could and asked what words we would like on the card. That card also arrived today – absolutely excellent Customer Service.
25st September 2018
Both my diaries have arrived today.
Excellent service indeed I’m going to go back to your site for some more Christmas presents, as most of my family and friends are animal lovers
22nd August 2018
I just wanted to tell you that my order arrived yesterday and I couldn’t be more thrilled. Your packaging rivals no other!
The face you’ve used in Scruffy Love could be our Phoebe. She is very pleased with her new bowl!
I’m so glad I found your website and I’ll be ordering from you again.
Love your things!
15th August 2018
Just a small email to say a big thank you.
My order arrived earlier today (Wed) As I had only ordered my goodies on Mon, I was delighted.
Really pleased with the contents also!
2nd July 2018
Can’t stop buying things from you absolutely beautiful goods, excellent quality and the designs are beautiful.
I’ve just bought a “ Douglas” handbag and the Scruffy Love cushion and wash bag, but I honestly can’t stop ordering!
Anything new you want reviewing I would love to help!
100% recommended to everyone. Already posted pictures on my Facebook page showing your lovely goods.
Thanks for my order
13th July 2018
Just to let you know my cards arrived today and in pristine condition.
Thank you again,
Judith Upton (Australia)
4th July 2018
Hi all at Little Dog Towers.
I have recently been gifted some LDL products and become a huge fan, which in turn forced me to check out the website and purchase more.
Received quick delivery and can’t fault the quality of goods and packaging.
Best wishes for the next 20 years.
21st June 2018
Love your products and looking forward to next years calendar .
24th May 2018
Hello Little Dog folks,
I’d like to say a huge big thank you for getting my order out and delivered so quickly, it arrived today all beautifully wrapped.
You are brilliant!!
9th April 2018
I absolutely love my Douglas the Boy Wonder items and I’ve already received compliments and inquiries!
I will now add to those how excellent your customer service is too.
Thank you again
13th March 2018
Hi Katie – just wanted to let you know the mug’s just this second arrived, so many thanks for turning that round so quickly.
My other half was very attached to the previous one – good job it was her that broke it!
5th March 2018
Hi to Team Little Dog,
Just wanted to say thank you for your prompt response to my order, all arrived safely & was so well packaged.
A definite 5* service, thank you.
Sue Gordon in Aberdeen. :)
9th February 2018
Hello, I recently visited the Denby visitor centre and came across your range of greetings cards in their gift shop.
I am very impressed with the choice and I have found nothing to compare with the range.
The reason I am writing to you is because I occasionally send a 5$ bill to a cat rescue centre in the USA.
When I came across your cat cards I was thrilled to buy some for this special donation.
Thank you, regards,
19th January 2018
Didn’t get chance to reply to your email re my order over Christmas but just wanted to say thank you so much for being so helpful.
I can’t fault the customer service or the products.
The order arrived quickly and was beautifully wrapped. My niece loved the mug and coasters.
Many thanks again
21st December 2017
To all the staff at ‘The Little Dog’
I’ve bought some products, they give me and their recipients so much pleasure, I had to tell you myself.
Thank you all for being such a wonderful company, and keep it up.
Happy Christmas and an even more prosperous New Year to you all,
From Sue and Jack (my Border Terrorist)
13th December 2017
I just want to pass on my thanks – a little belatedly for which I apologise – for the order I received last month (placed at the end of Oct 17) which arrived in good time and in very good order.
The quality of the products is superb. I must confess not all will be gifted to friends!!
Even the tissue paper used and the gorgeous ‘Douglas the Boy Wonder’ box are of beautiful quality which is appreciated.
The latter will make the most splendid storage box. So, from the bottom of the world thank you for your wonderful products and service.
Wishing all the team a wonderful Festive and Holiday Season. Happy Christmas!!
Ruth Humphrey s- New Zealand
29th November 2017
Thank you so much for my gorgeous little Douglas shopper.
You took so much care in packing and it looks so beautiful can,t wait to go shopping will be ordering again shortly.
Chris Thomas x
27th November 2017
I just wanted to reach out and thank you. My barn cat Hugo was chosen in 2017 by default. He was Mr June in the moggy calendar.
He recently passed and it gives me so much comfort having the drawing you did.
Before he passed I noticed he was on the inside cover of your diary for 2018 so I ordered that.
Very wonderful memory💗
19th October 2017
Just wanted to let you know that we received our order today. Everything looks great and arrived in perfect condition.
Thanks so much for the speedy service!
RichardTazzy & Boo LLC (Trade)
19th September 2017
I would just like to say thank-you so very much for the fast P&P of the items I ordered on Sunday. They were a last minute gift for my mother’s birthday.
She is going on holiday tomorrow morning and I had already told her that she would have to wait for a belated gift upon her return.
This afternoon when the DHL delivery arrived, I could not have been more thrilled.
My mother gets her gift on her birthday and I know she will love to see those little dogs on her present – to remind her so much of her own little terrier.
It couldn’t be a better present for her.
Thanks again to all your team.
|I just received my Douglas tote bag, mug and notebook and wanted to say it was beautifully wrapped and presented.|
The products are gorgeous and little finishing touches perfect.
Service is fantastic, delivery super quick.I love all the products I ordered such a lovely design.
28th June 2017 Facebook Post
On holiday in Cornwall and look what I found in Ebb & Flow in St Ives. My boy on his card, very proud mummy! X Su Pillinger
June 1st Facebook
Thank you so much received my order today so beautifully packed with such thought, items excellent.
I love everything so hard not to buy it all! I especially like the ‘park not vets’ items which I already have as I’m a vet so always makes me chuckle.
Thank you again great service !
May 30th 2017
I felt compelled to email as I have just seen Douglas the boy wonder products at Center Parcs in Thetford and have fallen totally in love with him.
It runs deeper as my late father’s name was Douglas(never Doug) and he loved dogs and dogs adored him.
Needless to say I will buying many items and entering into competitions to add to my up and coming collection, starting with a Douglas mug.
Thank you, it means a lot.
Best wishes and keep up the good work.
May 3rd 2017
Dear Anna Danielle
My order arrived this after – all perfect I’m delighted to say. I really like the presentation of the delivery box – could I make a suggestion ?
The box was so attractive I spent a while trying to remove the address label so I could re-use the box but it wasn’t a satisfactory process.
My suggestion is – invest in the type of label which is easily removable – most people would be happy to remove the label, keep the box to re-use and your brand would therefore be in a customer’s home as a visual reminder of your brand.
Just a thought …
March 17th 2017
Alyson Grant Thorold
March 12th 2017 Facebook
March 7th 2017
March 7th 2017
Thanks for the order which arrived this morning – everything is perfect. The poor lurcher in the red safety jacket has the same look that my first deerhound wore when she saw the sea for the first time. Congratulations on a wonderful mix of items and superb artwork. Regards Sylvia
28th Jan 2017
Hi I’ve just signed up to your wonderful site & saw that customers can send in photos so thought you may like this one of my new kitten Bob !
Have already recommended you to friends & I will be ordering from you very soon
5th Jan 2017
I just wanted to thank you very much for the doodle print you sent me, excellent service and super speedy delivery.
Rachel Gordon (& Ozzy)
19th April 2016
Thank you once again for going that extra mile! I hope you pass on my delight to your bosses as your customer service is outstanding! With my grateful appreciation and a big woof! Kind regards Christine Williams
4th December 2015
Dear Little Dog Team!
Thank you so much for the art print that you had made up for us. I wanted a perfect gift for my mother in law – she was in love with this artwork but couldn’t find anywhere that stocked the scruffy terrier saying “I’m guessing we haven’t got time for this!” It suits her border terrier Ludo to a tee, the little monkey. When I contacted your team, nothing was too much trouble & within a few days the print had been made up & was on its way out to me. We are completely delighted with it, and with the customer service you provided. Thankyou so much!! Best wishes, Cath
30th November 2015
Thanks for the speedy delivery, cards lovely as ever
Just to let you know that the above order for a shopping bag arrived safely
today. It’s beautifully made and I am absolutely delighted with it.
Thank you for such excellent service, as usual.
I just wanted to send you a quick email to say that I ordered the A5 -Twins
notebook as a gift for someone, it arrived yesterday and I think it’s
lovely. Great quality and it really made me giggle. Can’t wait to give it to
my friend. I will definitely be buying from you again.
10th November 2015
Thank you very much for my order which arrived on Friday (and I only placed
it on Wednesday). Everything was beautifully wrapped and the box itself is a
treat. Fantastic and thank you again to all the team.
27th October 2015
Good Morning Nathan and the fabulous Little Dog Team,
My “Growing Old Together” shopper, peg bag and cards arrived yesterday.
As usual, they were beautifully packed and it is all brilliant – Thank you
so much for brightening my day.
Just a note to say how delighted I am with my order and the
box in which everything was so beautifully packed. Thank you so much.
The quality of your products and your attention to detail is fantastic and very rare these days!
Kind regards, Julie McKenna
From Denise Birks
Subject: RE: Growing Old Bag
Has arrived today! LOVE IT LOVE IT LOVE IT!!!
LOVE IT LOVE IT LOVE IT!!!
LOVE IT LOVE IT LOVE IT!!LOVE IT LOVE IT LOVE IT!!!
THANK YOU SO MUCH I EVEN LOVED THE BOX IT CAME IN!!
PROMPT PERSONAL AND EXCELLENT SERVICE THE BEST!!!
THANK YOU AMANDA AND NATHAN